In brief
Ukraine’s ombudsman says displaced people face benefit refusals and payment stoppages without proper assessment of their families’ circumstances.
Ukraine’s parliamentary human rights commissioner, Dmytro Lubinets, has reported complaints from internally displaced people about state aid being denied or stopped because of erroneous records and decisions made without examining individual family circumstances, RBC-Ukraine reported. He said checks against formal eligibility criteria must take account of families’ actual situations, as government records can be inaccurate or incomplete.
Among the common complaints he cited were Pension Fund applications taking two to three months without applicants learning the decision. Others concerned refusals based on ownership of uninhabitable housing without considering its condition or location, and payments stopped because someone was unemployed without examining why.
Lubinets also cited complaints about aid being withdrawn over deposits or purchases exceeding 100,000 hryvnias, even where the money could represent lifetime savings. Other complaints involved children attending school away from the family’s place of residence and students losing payments after turning 18 despite continuing their studies.
Erroneous border-crossing records were another problem: systems sometimes recorded a person’s departure but missed their return. RBC-Ukraine’s report did not specify the total number of complaints or how many payments had been restored.
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